Return and refund policy

Rizapia Digital

At Rizapia Digital, we specialize in providing digital products and subscription-based services. Please read our policy carefully before making any purchase.

1. No Refund Policy (Digital Products)

All products sold on Rizapia Digital are digital in nature. Once a product is delivered or access is granted, it is considered used and non-returnable.

Therefore:

  • We do not offer refunds on any digital products.
  • We do not accept returns or exchanges once the product has been delivered.

By purchasing from Rizapia Digital, you agree to this no-refund policy.


2. Subscription Services Policy

For subscription-based products (such as Canva accounts or similar services):

  • We do not provide refunds on subscriptions once activated.
  • However, we ensure service reliability during the subscription period.

Warranty & Replacement:

  • If your subscription/account stops working before the promised duration,
    we will provide a replacement account or service.
  • Replacement is only valid within the original subscription timeframe.
  • No monetary refund will be issued under any circumstances.

3. Replacement Conditions

Replacement will be provided only if:

  • The issue is verified from our side
  • The account/service stops working without misuse or violation
  • The user follows proper usage guidelines

We reserve the right to deny replacement if misuse, policy violation, or unauthorized activity is detected.


4. Customer Responsibility

Customers are responsible for:

  • Providing correct information at the time of purchase
  • Following usage instructions provided with the product/service
  • Not sharing or reselling accounts (if restricted)

5. Policy Acceptance

By purchasing any product or subscription from Rizapia Digital, you acknowledge that:

  • You understand and agree to this No Refund Policy
  • You accept the replacement-only warranty for subscriptions

6. Contact Us

If you face any issue with your product or subscription, you can contact our support team for assistance.